FAQ's


Yes, all prescription medications require a valid prescription from a licensed healthcare provider. You can conveniently upload your prescription when ordering online or bring it to our store.


You can get a prescription by consulting with your healthcare provider. If you need assistance or a medication review, our pharmacists at Michael's Chemist are available for consultations.


Definitely! At Michael's Chemist, we are a licensed pharmacy that prioritizes the safety and confidentiality of our customers. Always ensure you're purchasing from accredited online sources.


If you receive an incorrect medication, please contact us immediately at Michael's Chemist. Our team will assist you in resolving the issue promptly.


Yes! If you'd like to transfer your prescription to Michael's Chemist, please provide us with your current pharmacy's information, and our team will handle the transfer for you.


We accept various payment methods, including major credit/debit cards and health insurance plans. Please contact us for specific details and payment options.


After placing your order with Michael's Chemist, you'll receive an email confirmation that includes tracking information. You can also log into your account on our website to view your order status.


Yes, you can easily request refills online through our website or by contacting our pharmacy team. Ensure you have authorized refills left on your prescription.


Michael's Chemist offers standard shipping options as well as express shipping for urgent medications. You can select your preferred shipping method during checkout.


Our dedicated pharmacists at Michael's Chemist are here to help! You can reach us via phone, email, or through our website's contact form for any inquiries about your medications or health concerns.